Privacy Policy
How we protect and handle your personal information at RebootOnAppNet
Information We Collect
When you interact with our Android programming courses and services, we collect information that helps us deliver better educational experiences. This includes details you provide directly when enrolling in programs, creating accounts, or contacting our support team.
- Personal identifiers like name, email address, and phone number
- Educational background and programming experience level
- Course progress, assignments, and learning preferences
- Technical data about your device and browser for platform optimization
- Communication records when you reach out for support or feedback
- Payment information processed through secure third-party providers
We also automatically collect certain technical information when you use our learning platform. This helps us understand how students navigate through course materials and identify areas where we can improve the learning experience.
We never collect more information than necessary to provide quality educational services and maintain your account security.
How We Use Your Information
Your data helps us create personalized learning paths and maintain high-quality educational standards. We analyze learning patterns to identify which teaching methods work best for different student backgrounds and skill levels.
Course Delivery
Providing access to learning materials, tracking progress, and customizing content based on your skill level and learning pace.
Communication
Sending course updates, assignment notifications, and educational content that supports your learning journey.
Platform Improvement
Analyzing usage patterns to enhance our teaching methods and develop new course content that meets student needs.
We operate under Taiwan's Personal Data Protection Act and follow international best practices for educational data handling. Our team reviews data usage regularly to ensure we're meeting both legal requirements and our own ethical standards.
Data Sharing and Third Parties
We work with carefully selected partners to deliver our educational services, but we maintain strict control over how your information is handled. These relationships are governed by detailed agreements that protect your privacy.
- Payment processors for secure transaction handling
- Cloud hosting providers for platform infrastructure
- Email service providers for course communications
- Analytics tools to understand learning effectiveness
- Customer support platforms for technical assistance
We never sell student information to third parties or use it for unrelated marketing purposes. If business circumstances require sharing data beyond these operational needs, we'll notify affected students and provide opt-out options where legally possible.
All our service providers must demonstrate adequate data protection measures and agree to process information only as instructed by us.
Your Rights and Choices
Under Taiwan privacy law and our commitment to transparency, you have several rights regarding your personal information. These rights help ensure you maintain control over your educational data throughout your learning journey with us.
Access Your Data
Request a copy of the personal information we hold about you, including course progress and communication history.
Correct Information
Update or fix any inaccurate personal details in your student profile or account settings.
Delete Your Account
Request removal of your personal data, though some information may be retained for legal or educational record purposes.
Limit Processing
Ask us to restrict how we use your information while maintaining your access to essential course services.
To exercise these rights, contact our privacy team directly. We'll respond within 30 days and guide you through the process. Some requests may require identity verification to protect your account security.
Data Security and Protection
We employ multiple layers of security to protect your educational data. Our technical team regularly reviews and updates these measures to address evolving security challenges in online education.
All data transmission uses encrypted connections, and we store information on secure servers with restricted access. Our staff receives regular training on data protection practices and follows detailed protocols for handling student information.
- SSL encryption for all data transmission
- Regular security audits and penetration testing
- Access controls limiting staff data exposure
- Automated backup systems with encryption
- Incident response procedures for potential breaches
- Regular security training for all team members
While we implement strong security measures, no online system is completely risk-free. We encourage students to use strong passwords and report any suspicious account activity immediately.
Data Retention and Deletion
We keep your information only as long as necessary to provide educational services and meet legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.
Course progress and educational records are typically maintained for seven years after program completion to support credential verification and continuing education needs. Marketing communications and general account data are deleted sooner when no longer needed.
When data reaches the end of its retention period, we securely delete it using industry-standard methods that prevent recovery.
If you request account deletion before these periods expire, we'll remove personal identifiers while potentially keeping anonymized learning data for educational research and course improvement purposes.
International Data Transfers
Some of our service providers and technical infrastructure are located outside Taiwan. When we transfer your data internationally, we ensure adequate protection through contractual safeguards and by working only with providers in countries with strong data protection frameworks.
These transfers are necessary to provide modern educational technology and maintain competitive service quality. We regularly review international data flows to minimize transfers and ensure continued protection of student privacy.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify current students via email and post the updated policy on our website.
Continued use of our services after policy updates indicates acceptance of the changes. However, we'll always handle your data according to the privacy policy that was in effect when you provided the information, unless you consent to new uses.
Contact Our Privacy Team
Have questions about your privacy rights or how we handle your data? Our privacy team is here to help with any concerns about your educational information.
Nantun District, 大英街353號
This Privacy Policy is effective as of January 15, 2025